Terms & Conditions

1. About Kinfold

Kinfold is an educational and administrative services organisation registered in Bangkok, Thailand. Our address is 64 Sathon Tai Road, Thung Maha Mek, Sathon, Bangkok 10120. We can be reached at [email protected] or +66 2 287 6914.

2. Nature of Our Services

Kinfold provides the following services, each of which is educational or administrative in nature:

• Family Communication Workshops — group educational sessions on everyday communication skills, practical exercises, and household coordination. These sessions are general education and do not constitute personal counselling, psychological treatment, or professional advice of any kind.
• Household Document Organisation Service — an administrative service helping households arrange their own records and documents using templates and a guided filing system. We organise materials you provide and do not interpret, advise on, or draw conclusions from their content.
• Co-Parenting & Family Coordination Programme — a structured educational programme covering communication frameworks, cooperative scheduling, and planning tools for families sharing responsibilities. Content is limited to communication and organisation skills and does not constitute legal, psychological, or family mediation services.

Nothing in our services, materials, or communications constitutes legal advice, psychological or therapeutic treatment, financial advice, or any other form of professional advisory service requiring a regulated licence. Participants are encouraged to seek appropriately qualified professionals for advice on specific personal, legal, or health matters.

3. Eligibility

Our services are intended for adults aged 18 and over. By registering, you confirm that you are at least 18 years of age. Where a service is attended by or on behalf of a minor, a parent or legal guardian must register and take responsibility for the minor's participation.

4. Enrolment and Booking

To enrol in a service, you may submit an enquiry through our website contact form or contact us directly by telephone or email. A booking is confirmed only when we have acknowledged it in writing (by email). We reserve the right to decline a booking at our discretion without obligation to provide reasons.

Prices are listed in Thai Baht (THB) and are inclusive of any applicable Thai value-added tax unless stated otherwise. We may update prices from time to time; the price applicable to your booking is that confirmed at the time of written acknowledgement.

5. Payment

Payment terms are confirmed at the time of booking. We will provide details of accepted payment methods when acknowledging your enrolment. Full payment is typically required prior to the commencement of a service. We do not store payment card details.

6. Cancellation and Rescheduling

We understand that plans can change. If you need to cancel or reschedule:

• Cancellations made more than seven calendar days before the scheduled service date will receive a full refund of any amount paid.
• Cancellations made within seven calendar days of the service date may be subject to a partial charge to cover preparation costs already incurred.
• Cancellations made less than 48 hours before the service date may not be eligible for a refund.
• Where Kinfold cancels or reschedules a session for any reason, you will be offered a full refund or an alternative date, at your choice.

To cancel or reschedule, please contact us as early as possible at [email protected] or by telephone.

7. Session Materials

Materials provided as part of a Kinfold service — including guides, workbooks, templates, and checklists — are provided for your personal use in connection with the service only. They remain the intellectual property of Kinfold and may not be reproduced, distributed, or used commercially without our written permission. Nothing in these materials constitutes professional advice.

8. Conduct During Sessions

We aim to maintain a respectful and inclusive environment in all our sessions. Participants are asked to engage with one another and with facilitators in a considerate manner. Kinfold reserves the right to ask a participant to leave a session if their conduct is disruptive, disrespectful, or harmful to others, without obligation of refund in such circumstances.

9. Confidentiality in Group Sessions

Where services are delivered in a group setting, participants may hear personal information shared by others. We ask all participants to treat such information with discretion and not to share details about others outside of the session. Kinfold facilitators observe professional confidentiality and will not share individual participant information with third parties except where required by law.

10. Website Use

You may use our website for lawful purposes in connection with our services. You agree not to:

• Use the website in any way that disrupts, damages, or impairs its availability or accessibility.
• Attempt to gain unauthorised access to any part of the website or its underlying systems.
• Submit false, misleading, or fraudulent information through any form on the website.
• Use automated tools to scrape, extract, or monitor website content without our consent.

We reserve the right to restrict or terminate access to the website for any user who breaches these terms.

11. Intellectual Property

All content on this website — including text, structure, imagery, logos, and design — is owned by or licensed to Kinfold and is protected by applicable intellectual property laws. You may view and print content for personal, non-commercial reference. No other use is permitted without our written consent.

12. Disclaimers

Our website content and service materials are provided in good faith for general educational and administrative purposes. We do not warrant that information on the website is complete, current, or free from errors. We are not responsible for outcomes arising from the application of general educational content to individual circumstances.

Links to external websites are provided for convenience only. We do not endorse or take responsibility for the content of linked sites.

13. Limitation of Liability

To the fullest extent permitted by Thai law, Kinfold's total liability to you in connection with any service or use of our website shall not exceed the amount you paid for the relevant service. We are not liable for indirect, consequential, or incidental loss arising from your use of our website or services.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or any other liability that cannot be excluded under applicable law.

14. Governing Law

These Terms are governed by the laws of Thailand. Any dispute arising under or in connection with these Terms shall be subject to the jurisdiction of the courts of Thailand, with Bangkok as the venue, unless otherwise agreed in writing.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after an update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

16. Contact

For any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +66 2 287 6914
• Post: 64 Sathon Tai Road, Thung Maha Mek, Sathon, Bangkok 10120, Thailand